This online privacy policy applies only to information collected through our website and not to information collected offline.

What information is collected?
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. We also use cookies; read our cookie policy here. We do not collect any information from anyone under 13 years of age.

What do we use your information for?
When you visit our website, we will save some of your personal information to complete your purchase. Any personally identifiable information we collect from you will be used for the express purpose of processing transactions and delivering the purchased product or service requested. You have the right to request access to your data and have it changed or deleted.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

How long do we keep your information for?
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless otherwise required by law. For example, we keep your account profile information for as long as you keep your account, but, we may keep your order history longer to comply with legal obligations.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies; please proceed accordingly. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms & Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Consent
By using our site, you consent to our privacy policy.

Changes to Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on July 13, 2023.

Contact Us
We welcome questions, comments, and concerns about our privacy policy and privacy practices. If there are any questions regarding this privacy policy you may contact us using the information below:

Email us at contact@joola.ca. Our hours are from 9AM to 12PM and 1PM to 5PM Eastern Time, Monday through Friday.